Real tech help from a local pro —
without the big-box price tag.
PC repair, custom builds, remote support, and more. Flat-rate pricing. Free estimates. Real expertise from someone who's been in the tech field for over two decades.
About TM Services
A different kind of tech support
With over 20 years of hands-on experience across multiple areas of the tech industry, TM Services was built to give everyday people access to real, professional tech help — without the corporate runaround or inflated prices.
Whether you're a non-technical user who just needs something fixed, or someone tired of being overcharged at big-box stores, we're here to offer honest service at a fair flat rate. You talk directly to the person doing the work — always.
✓ 20+ Years Experience
✓ Flat-Rate Pricing
✓ Free Estimates
✓ Local & Remote
Services
All services include a free estimate before any work begins. No surprise fees — ever.
PC Repair
Hardware diagnostics, component replacement, virus removal, and OS reinstalls. Ship it to us or drop off locally in Louisville.
Get a free estimate →Custom PC Builds
Purpose-built machines for gaming, workstations, or everyday use. We source the parts and build to your exact specs and budget.
Get a free estimate →Remote Support
Secure desktop remote sessions for software issues, setup, and troubleshooting — from anywhere, no travel required.
Get a free estimate →Tech Support
Hardware and software support for everyday users. Plain English — no jargon, no condescension, just real solutions.
Get a free estimate →Apps & Ship-In Repair
Utility apps coming to Google Play, plus convenient mail-in repair for customers outside Louisville.
App #1 — In Development
Practical utility apps built with the same no-nonsense approach as our services. Built for everyday users. Stay tuned for the launch announcement.
More Apps On The Way
Follow TM Services or sign up via the contact form below to be notified when new apps go live on the Google Play Store.
📦 Mail-In Repair — Not Local? No Problem.
We accept shipped devices at our Louisville, KY virtual address. Here's how it works:
Contact us
Testimonials
Real feedback from real customers — not stock photos and made-up names.
"Finally someone who explains everything without making me feel dumb. Fixed my PC the same week. Will never go to a big-box store again."
"The remote support was so easy to set up and he solved my issue in under an hour. Very reasonable pricing and super professional."
"Built my custom PC exactly to my budget. Walked me through every part choice and delivered on time. Highly, highly recommend."
Built different — on purpose
Two decades of experience and a genuine commitment to the people we serve.
20+ Years of Experience
Worked across multiple areas of the tech field. Deep expertise you can trust, not a weekend course.
Flat-Rate Pricing
Know exactly what you're paying before we start. No hourly guesswork or surprise fees at the end.
Free Estimates
Every service starts with a no-obligation estimate. You decide before we ever touch anything.
Personal Service
You talk directly to the person doing the work — not a call center, not a big corporation.
Flat-rate pricing tiers
No hourly guesswork. Know what you're paying before we start.
Basic
Software & remote support
- ✓ Remote session support
- ✓ Software troubleshooting
- ✓ OS configuration & setup
- ✓ Free follow-up check
Standard
Hardware repair & diagnostics
- ✓ Full hardware diagnostic
- ✓ Component replacement
- ✓ OS repair or reinstall
- ✓ Virus & malware removal
Premium
Custom builds & full service
- ✓ Custom PC builds
- ✓ Full parts sourcing
- ✓ Setup & delivery
- ✓ Post-build support
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Contact Us
We're here to help. Every inquiry comes with a free estimate — no obligation.
Free estimates on every service
Have a question or ready to get started? Reach out and we'll get back to you quickly. Ship-in repairs welcome — contact us first for the mailing address.